Delete users
Remove users from your account
Who can remove users?
Admins can remove other Admins and/or Organizers.
What happens when a user is removed?
The user will lose access to their Ascend account. Any conversations assigned to the user will be marked as unassigned. Messages sent, data created/modified, and activity logs will not be removed from your campaign.
How to remove a user
- Click your name in the top right corner on any Ascend page.
- Select Manage Users.
- Click the ellipsis (...) next to the user you’d like to update.
- Click Delete.
- The user will appear as Archived in your Users list.
To reactivate a user, click the ellipsis (...) next to the user you'd like to reactivate and click Reactivate. The user will be emailed a signup link to reactivate their account.
