Illustration of an astronaut's hand holding a phone

Innovation
for every organizer

No tiers, or add-ons... just the most sophisticated texting features in nonprofit tech.

Advanced Messaging
and Audience Building

Send high-impact messages that feel timely and personalized.
Illustration of advanced messaging and audience building feature
  • SMS, MMS, RCS

    Blast dynamic content to audience segments and share high resolution videos, location pins, and image carousels. Ascend is set to launch the first RCS solution for nonprofits and political campaigns.

  • Personalization

    Craft highly relevant and personal messages to your audience using our advanced targeting and dynamic fields.

  • Audience Segmentation

    Create dynamic groups of subscribers for outreach based on their activity, donation history, age, and your custom data..

Turn Support Into Action

Empower your supporters with interactive tools to call lawmakers, share stories, plan their vote, and advocate for your cause.
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  • Call tool

    Connect constituents with their federal and state lawmakers, or have subscribers call in to record their impact story or hear a message from nonprofit leadership.

  • Polling place locator

    Locate a subscribers polling place and track election plans to get out the vote.

  • Surveys and quizzes

    Ask questions, share surveys, or prompt members to take a quiz. AI is seamlessly integrated across the platform to intelligently recognize, categorize, and prioritize responses.

Build Authentic Connections

Ascend supports relationship-building by surfacing the moments that need a real, human response.
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  • Inbox Routing

    Automate parts of conversations that should be automated, and route the most engaged for one-on-one conversations.

  • P2P Interface

    Interact with subscribers in a streamlined, P2P-style inbox. Auto-assign conversations to your team based on their role, issue area, or language preference.

  • Send DMs in Bulk

    Use AI to cluster similar messages for quick bulk responses, send smart replies with canned responses, and update subscriber data in real time.

Insights That Make Outreach Smarter

Automatically re-engage supporters who don’t act and use performance insights to sharpen every message.
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  • A/B Testing

    Try different versions of your message and automatically send the winner based on your chosen criteria, like call rate, click rate, or response rate.

  • Action Nudges

    Like an abandoned cart reminder, action nudges automatically follow up with subscribers who don’t reply, click, call, or donate...helping you drive more advocacy and action.

  • Link Tracking and Donation ROI

    Create branded, vanity shortened links to track clicks and donation ROI.

  • Reports

    Review and filter individual message reports to understand how each step in your chatbot performs. Plus, track engagement across your program with the dashboard.