Action Network

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What can I do with the Action Network integration?‍

With Ascend’s Action Network integration, you can use forms, letter campaigns, and petitions to grow your members list. When a member signs a form, member info will be automatically added to your Ascend members list.

Can I use Action Network forms/petitions to trigger flows in Ascend?

Yes! Once you have integrated your Action Network form/petition you can create an integration automation in Ascend. With automations, you can trigger flows when a new or existing member fills out a form. Learn more about setting up automations.

Will members who sign a form/petition be added to Ascend?‍

Yes, new and existing member info will be added to your Ascend Members list when they opt-in for mobile texts. Synced forms/petitions will automatically generate a group, titled the same as your Action Network form/petition. Members will be added to this group upon filling out a form.

What types of Action Network forms can I integrate into Ascend?

Any petition, letter campaign, or form you’d like!

Note: In order for your forms to properly integrate, your Action Network forms must contain:
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-A FIRST NAME field, set to required
-A MOBILE field, set to required
-An OPT-IN CHECKBOX 

More info on form building can be found in Action Network’s knowledge base here.

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How to set up your Action Network integration

In order to set up your Action Network integration, you’ll need your Action Network API Key. 

‍Note: If your Action Network account consists of parent and child groups, you will need to generate an API key from your parent group first.

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Find your Action Network API key

1. In your Action Network account, select Details from the top navigation bar.
2. Click on API & Sync from the dropdown list.
3. Under Your API Key in the left hand panel copy the 32 digit code consisting of letters and numbers. 

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Add Action Network to Ascend

1. In your Ascend account, click on Integrations from the left side panel.
2. Select Action Network from the integrations options.
3. Add your Action Network API key.
4. Click Submit.
5. Next, from the Integrations page click Settings under Action Network
6. Click Settings in the top right corner.
7. Optionally, Enable Webhooks. This will allow Ascend to receive updates from form submissions in real time. If not enabled, Ascend will fetch for updates from synced forms every 15 minutes.
8. Paste your webhook into Action Network by clicking into Start Organizing > Details > API and Sync > Webhooks

Note: It may take 5-15 minutes for existing and newly created forms/petitions to appear in Ascend. Try periodically refreshing if you don't see your forms/petitions available to sync right away.

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Add Child Groups to your Integration

1. If your Action Network account is using the Network feature in Action Network, you can sync your child groups in Ascend. This will pull in any forms, petitions, or letter campaigns in your child group(s).
2. To sync additional groups, click Settings in the top right corner of the Action Network integration page.
3. Under the Add groups from your network drop down, click Add Group
4. Generate an API key for your child group in Action Network
5. In Ascend, enter the Child Group name and corresponding API key
6. Finally, copy the Ascend webhook from your Ascend account (under Real Time Webhooks) and paste it into each group in Action Network.

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Sync forms, petitions, and letter campaigns

1. Click the Sync button next to the form or petition you'd like to sync. Forms, petitions, and letter campaigns that are synced will say Synced in the Sync column.
2. Once your form/petition is synced, members who sign your form will be added to your members list.

💡 Synced forms, petitions, and letter campaigns will automatically generate a group in Ascend, labeled with the same name as Action Network.