Admin vs. Organizer accounts

What are Admin accounts?

‍The Admin role lets you see all conversations and campaigns associated with your account. The Admin role allows you to access all features and functions.

With the Admin role, you can create flows, send broadcasts, upload CSVs, sync integrations, and more!

Optionally, Admins can have additional permissions set to view/edit Account Billing
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What are Organizer accounts?

‍The Organizer role is great for holding peer-to-peer style conversations in the Ascend inbox. Organizers have limited access to the Inbox page, based on the permissions set on their user profile. Conversation permissions can be limited to certain groups of subscribers.
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Organizers can reply to member conversations, view or edit member data, add/remove Group tags, unsubscribe members, and resolve conversations in the Inbox based on the permissions set for their user profile. Optionally, Organizers can have additional permissions set to view/edit the conversation assignments of others on your team.
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By default, if auto-assignments are enabled in the Inbox, Ascend will assign conversations to eligible Organizers.

How many Admin/Organizer accounts can I have?

‍As many as you'd like! Ascend accounts host an unlimited number of users, at no extra cost.